How to File Nil Returns on KRA iTax: A Step-by-Step Guide for Kenyan Taxpayers

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Filing nil tax returns with the Kenya Revenue Authority (KRA) is a mandatory obligation for all registered taxpayers with an active KRA PIN, regardless of whether they have earned income in a given financial year.

For students, unemployed individuals, or those without taxable income, filing nil returns is a legal requirement to avoid penalties and maintain compliance with Kenyan tax laws.

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This article walks you through the essentials of filing nil returns and offers a broader understanding of the KRA PIN and its applications.

Essential Requirements for Filing Nil Returns

Before initiating the filing process, ensure you have the following:

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  • KRA PIN
  • iTax login credentials (PIN and password)
  • Stable internet connection
  • Active email address for communication and receipt download
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What is a KRA PIN?

A Personal Identification Number (PIN) is a unique code issued by the Kenya Revenue Authority that identifies individuals and entities in transactions involving tax matters or government services.

Despite being termed “personal,” the KRA PIN applies to individuals, companies, clubs, societies, and even trusts. For sole proprietors, the individual’s PIN is used for all business-related tax filings.

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Who Needs a KRA PIN?

You are required to obtain a KRA PIN if you:

  • Are employed or in business
  • Earn rental income
  • Are applying for a Higher Education Loans Board (HELB) loan
  • Engage in property, motor vehicle, or land transactions
  • Need to register a business or company
  • Are importing goods or seeking government tenders

Where Is a KRA PIN Used?

A KRA PIN is vital for the following transactions:

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  • Land transactions and stamp duty
  • Motor vehicle registration
  • Business name/company registration
  • Tax compliance (Income Tax, VAT)
  • Water and electricity connections
  • Government procurement contracts
  • Insurance underwriting
  • Importation and customs clearance

How to File Nil Returns on iTax (Step-by-Step)

Here’s how to file nil returns if you had no taxable income in the year:

  1. Visit the KRA iTax Portal
    Open your browser and go to: https://itax.kra.go.ke
  2. Log in to Your iTax Account
    Use your KRA PIN and password to access your account.
  3. Navigate to the Returns Menu
    Once logged in, click on the “Returns” tab and select “File Nil Returns”.
  4. Select Tax Obligation
    Choose “Income Tax – Resident Individual” (or appropriate category based on your status).
  5. Enter the Return Period
    Input the correct return period (e.g., 01/01/2024 to 31/12/2024).
  6. Submit and Confirm
    After completing the form, submit your return. You will receive a message confirming successful filing.
  7. Download Receipt
    Click “Download Returns Receipt” for your records. This is important for future reference or verification.
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Consequences of Not Filing Returns

Failure to file or submitting returns late attracts the following penalties:

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  • Individuals: KSh 2,000 or 5% of tax due (whichever is higher)
  • Non-individuals (e.g., companies): KSh 20,000 or 5% of the tax due

Other tax offenses, including late submission of VAT or PAYE returns, carry separate penalties under KRA regulations.

Stay Compliant, Avoid Penalties

Timely filing of KRA returns, whether you earned income or not, is not just a civic duty—it’s also a legal safeguard against costly penalties. The iTax platform has made the process user-friendly, and filing nil returns should take less than 10 minutes.

For businesses and employers seeking seamless tax compliance solutions, platforms like Workpay offer integrated payroll and tax filing services that align with Kenya’s legal framework.

Disclaimer: This article is for informational purposes only. For the most up-to-date tax policies, visit the official KRA website or consult a licensed tax professional.

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